Reference

How tkb99 Handles Your Personal Information

When you open an account with us, we collect certain information to keep your account secure and your payments working — including details tied to your bKash, Nagad, or Rocket wallet.

Account data protectionbKash, Nagad, Rocket payment privacyYour right to request dataCookie and device tracking explained

Explore the Lobby Read FAQ

HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We keep your account data behind standard encryption. Cookies on our site track session state and payment flow — not your activity on other sites. You can adjust cookie preferences through your browser settings at any time. Data retention follows our internal schedule, and you can request deletion once your account is closed.

Encryption in Transit

All data exchanged between your device and our servers — including bKash or Nagad payment steps — travels over an encrypted connection so it cannot be read in transit.

Cookie Usage

We use session cookies to keep you logged in and functional cookies to remember your payment method preference. No third-party advertising cookies track you across unrelated sites.

Retention and Deletion

Account data is held while your account is active and for a limited period after closure. You can submit a deletion request through live chat; we will confirm when it is processed.

Third-Party Sharing

We share your data only with the payment processor handling your Rocket, Nagad, or bKash transaction. We do not sell account data or share it with unrelated third parties.

Data We Collect and Why We Hold It

tkb99 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

We collect the information you give us when creating an account — your name, contact details, and the mobile wallet number you use for deposits or withdrawals, whether that is bKash, Nagad, or Rocket. We also collect device and session data automatically: your IP address, browser

1
type, and pages visited. This helps us detect unusual login activity and keep your account secure. Payment data is passed to our payment processor only to complete a transaction; we do not store full wallet credentials on our servers. We retain account information for as long
2
as your account remains active, and for a period after closure as required to resolve any disputes or meet our obligations under applicable law. If you use Rocket or Nagad for a withdrawal, the wallet number you provide is stored only long enough to process and
3
verify that specific transaction. Players in Dhaka and elsewhere across Bangladesh should note that availability of our platform depends on local law and eligible regions — we process only the data needed to deliver the service where it is permitted.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy

If you have a question about how your data is used, want to request a copy of what we hold, or need to raise a concern about your account information, our support team handles privacy requests directly. Reach out through any of the channels below and we will respond as quickly as we can.

Live Chat Start a live chat session from the account page. Our team can handle data queries, account-information requests and privacy concerns in real time.

Email Support Send a detailed privacy request to our support email. Include your registered contact number so we can verify your identity before releasing any account data.

Account Help Centre Log in and visit the Help section to submit a privacy or data request directly tied to your account — no need to re-enter your wallet details.

Common Questions About Your Data on tkb99

Below are the questions we hear most often about how we handle personal information, what rights you have, and how to act on them.

We collect your name, contact details, and the mobile wallet number you register — bKash, Nagad, or Rocket. Device and session data is collected automatically to keep your account secure.

No. Your wallet number is used to process and verify a specific transaction, then held only as long as needed for dispute resolution. It is not stored as a permanent payment credential.

Yes. Send a request via live chat or email with your registered contact details. We will verify your identity and provide a summary of the account data we currently hold.

Submit a deletion request through the Help section after closing your account. We process deletion requests in line with our retention schedule and confirm once complete.

We share data only with the payment processor needed to complete your Rocket, Nagad, or bKash transaction. We do not sell data or share it with unrelated third parties for marketing.

We use session and functional cookies to keep you logged in and remember payment preferences. You can adjust or block cookies through your browser settings without losing your account access.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoTeen Patti Chase AccountRegister

How tkb99 Handles Your Personal Information

Data Handling, Cookies and Account Security

Encryption in Transit

Cookie Usage

Retention and Deletion

Third-Party Sharing

Reach Us About Your Privacy

Common Questions About Your Data on tkb99

01 What personal information does tkb99 collect when I open an account?

02 Is my bKash or Nagad wallet number stored permanently?

03 Can I request a copy of the data tkb99 holds about me?

04 How do I ask tkb99 to delete my personal data?

05 Does tkb99 share my data with other companies?

06 How does tkb99 use cookies, and can I turn them off?

Privacy Policy

Related pages

Related pages